To be eligible for a refund, the ring must be in its original condition, unworn, and with all original packaging and tags.
Customized or engraved rings are not eligible for a refund unless there is a manufacturing defect or an error on our part.
You may request a refund within 30 days of the date of purchase.
Refunds will be processed within 14 days of receiving the returned item.
To initiate a refund, please contact our customer support team at CS@TrumpRing2024.com with your order number and a brief explanation of the reason for the return.
Our customer support team will guide you through the return process, providing you with a return authorization and shipping instructions.
Customers are responsible for the cost of return shipping unless the return is due to a manufacturing defect or an error on our part.
We recommend using a trackable shipping service and insuring the package, as we cannot guarantee that we will receive your returned item.
Once we receive the returned ring, our team will inspect it to ensure it meets the eligibility criteria.
If the return is approved, we will process the refund to the original payment method.
If you wish to exchange your ring for a different size or style, please contact our customer support team. Exchanges are subject to availability.
In the rare event that your ring has a manufacturing defect, please contact us immediately with clear photos of the defect. We will assess the issue and arrange for a replacement or refund.
For any questions or concerns regarding our refund policy, please contact our customer support team at CS@TrumpRing2024.com.
We reserve the right to update or modify this refund policy at any time without prior notice. Please check our website for the most up-to-date information. Thank you for choosing our Covfefe Group LLC product —we appreciate your business!
